Contact information

Contact Information

We’re here to help with questions about products, orders, shipping, returns, refunds, exchanges, and other customer service matters.

Store Name: Novalunel
Website: https://novalunel.shop
Customer Service Email: yvonneaxel2285@outlook.com

Customer Support

For the fastest assistance, please email us and include the following information where applicable:

  • Your full name

  • Your order number

  • The email address used to place your order

  • A brief description of your question or concern

  • Photos or other supporting information, if relevant to a damaged, defective, or incorrect item

Please do not send full payment card numbers, passwords, or other sensitive payment credentials by email.

Business Information

Legal Business Name: [Enter your registered legal business name or actual business owner's name, as applicable]
Business Address: [Enter your valid business physical address]
Business Phone Number: [Enter your active customer service or business telephone number]

Please ensure that the business details above are accurate and consistent with your Shopify account and any applicable business registration records.

For all customer service inquiries, contact yvonneaxel2285@outlook.com.